Google and its popular email service, Gmail, experienced issues on Monday for thousands of users largely in the United States, according to Google’s services dashboard, reports on social media, and online tools that monitor website outages.
The issues appeared to be affecting the East Coast near cities such as New York and Boston, as well as areas on the West Coast near San Francisco and Los Angeles, according to Down Detector, which tracks website outages. The live map on Down Detector also showed that people near Houston and Dallas were reporting outages.
By roughly 4 p.m. ET on Monday, Google had updated its dashboard to to indicate that the Gmail issues should be resolved for the majority of users. It also said that it would not provide any further updates on the services dashboard.
The search giant first posted about the service disruption at 2:53 p.m., saying that it was investigating reports of an issue with Gmail after user complaints surfaced on Down Detector and Outage Report, another website that tracks outages across popular websites.
“Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better,” the dashboard read.
The problems with Gmail started at 10:13 a.m. ET, while the issues with Google began at 2:09 p.m., according to Down Detector. As of about 3 p.m., the website had received more than 4,000 reports of users experiencing problems with Google and Gmail.
Google did not immediately respond to Business Insider’s request for comment regarding the outage.
Here’s Down Detector’s outage map indicating areas reporting Google outages as of Monday afternoon.
It wouldn’t be the first time Google — or other major technology companies — has suffered technical issues this year.
In March, Google and Google Drive went down for thousands of users worldwide, and Apple’s iCloud service saw an outage that affected products like Find My iPhone, Contacts, and Mail.
Facebook and other social apps it owns, such as Instagram and WhatsApp, were down for more than eight hours in May. The company attributed the issue to a “server configuration change.”
