How To Deal With Frustrated Customers

From Freshbooks It’s the best of jobs, it’s the worst of jobs. While talking to customers can be fun, for most support agents life is long stretches of time spent answering the questions over and over (and over) again; enough to suck the enthusiasm out of even the...

iOS vs Android: The 2015 Edition

It’s been 7 years, and the great iOS vs Android debate rumbles on—in internet forums and real life. But these platforms have come a long way even in the last year or two. Do the old arguments still apply? What features separate iOS 8.3 from Android 5.1 Lollipop? We...

Android phones can be hacked with a simple text

Android phones can get infected by merely receiving a picture via text message, according to research published Monday. This is likely the biggest smartphone flaw ever discovered. It affects an estimated 950 million phones worldwide — about 95% of the Androids...

New: Save More Time with Automatic Expense Categorization

Tracking your expenses is an important part of running your business, but it’s a tedious, manual task that many small business owners simply put off doing. FreshBooks makes it easier by allowing you to connect your bank and credit card accounts so that your expenses...