by ray | Jul 31, 2015 | Cloud Tools
Roger Wolgemuth is the Head of Support at RescueTime, a personal analytics tool that helps improve online productivity. He is the one man army behind RescueTime’s email and phone support, fielding around 30-40 queries every day. Headquartered at Seattle, RescueTime is...
by ray | Jul 31, 2015 | General News
It’s the best of jobs, it’s the worst of jobs. While talking to customers can be fun, for most support agents life is long stretches of time spent answering the questions over and over (and over) again; enough to suck the enthusiasm out of even the most liveliest of...
by ray | Jul 29, 2015 | General News
It’s been 7 years, and the great iOS vs Android debate rumbles on—in internet forums and real life. But these platforms have come a long way even in the last year or two. Do the old arguments still apply? What features separate iOS 8.3 from Android 5.1 Lollipop? We...
by ray | Jul 29, 2015 | Android, Security
Android phones can get infected by merely receiving a picture via text message, according to research published Monday. This is likely the biggest smartphone flaw ever discovered. It affects an estimated 950 million phones worldwide — about 95% of the Androids...
by ray | Jul 29, 2015 | Cloud Tools
Tracking your expenses is an important part of running your business, but it’s a tedious, manual task that many small business owners simply put off doing. FreshBooks makes it easier by allowing you to connect your bank and credit card accounts so that your expenses...
