by ray | May 11, 2015 | Cloud Tools, Google, Google Workspace
I was searching for a tool to help me coordinate CITEworld’s workflow. We’re a small team, but a couple writers wanted an easy way to check what everybody else was working on — both to make sure that all our bases were covered on the big stories, and...
by ray | May 11, 2015 | Cloud Tools, Google, Google Workspace
A review of Desk.com which was launched as a Salesforce.com property at the end of January to boost mobile and social customer service in the cloud. Desk.com is based on Assistly, a product that Salesforce.com purchased for a reported $80 million back in September of...
by ray | May 11, 2015 | SEO
Do you know what new gTLDs are? That’s the question I posed to a room filled with marketers and SEO experts at a recent SMX event. Only three of around 40 people in the room raised their hands. Although the Internet Corporation for Assigned Names and Numbers (ICANN)...
by ray | May 6, 2015 | Cloud Tools, Google, Google Workspace
Customer relationship management (CRM) is one of the secret weapons that growing companies use to manage their internal communications, communicate with employees and overall run their business more effectively. I recently spoke with Bob Greenlees, director of...
by ray | May 6, 2015 | Security
The technology world is looking at ways to make everything more efficient. The question is, will this be good for the many, or the mighty few? Earlier this month, General Electric announced it was selling GE Capital, its financial arm. With less fanfare, G.E. also...
