by ray | Jan 28, 2014 | Google, Google Workspace
Did you know that customers who reach out to your support team are usually just a small percentage of your entire customer base? And when they do reach out, 95 percent of those customers have an average of only one ticket in your Zendesk? That’s a pretty sad...
by ray | Jan 20, 2014 | Tech News
Builds a Massive Network of Local Cloud Hubs for Businesses Worldwide with 40 Data Centers Across Five Continents ARMONK, N.Y., Jan. 17, 2014 /PRNewswire/ — IBM (NYSE: IBM) today announced plans to commit over $1.2 billion to significantly expand its...
by ray | Jan 15, 2014 | General News
According to the Bureau of Economic Analysis, disposable income among private individuals is finally starting to increase, up .2 percent in Oct., 2013 and .1 percent the following month. While the percentage may seem small, this represents tens of billions of dollars....
by ray | Jan 7, 2014 | Google Adwords, SEO, Social Media
Computers, smartphones, tablets, and iPads have redefined consumerism. The way Americans shop has rapidly changed with the development of new technology. According to the U.S. Census Bureau, e-commerce sales were up more than 14 percent in 2013. People are using the...
by ray | Jan 7, 2014 | Google, Google Workspace
For those who haven’t heard yet, UberConference is a new service that works both on Android and iOS and allows you to do quality conferencing with the simplicity of making regular phone calls. Besides introducing nifty features like...
