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OneDrive for Everything in Your Life
Article written by Ryan Gavin. We are pleased to announce that SkyDrive will soon become OneDrive. Why OneDrive? We know that increasingly you will have many devices in your life, but you really want only one place for your most important stuff. One place for all of...
Zendesk: Customer Engagement Brought to You by a Monkey, a Chimp, and Buddhy
Article written by Stephanie Zou. Did you know that customers who reach out to your support team are usually just a small percentage of your entire customer base? And when they do reach out, 95 percent of those customers have an average of only one ticket in your...
IBM Commits $1.2 Billion to Expand Global Cloud Footprint
Article written by Mike Azzi. Builds a Massive Network of Local Cloud Hubs for Businesses Worldwide with 40 Data Centers Across Five Continents ARMONK, N.Y., Jan. 17, 2014 /PRNewswire/ -- IBM (NYSE: IBM) today announced plans to commit over $1.2 billion to...
Streamline Your Business in 2014
According to the Bureau of Economic Analysis, disposable income among private individuals is finally starting to increase, up .2 percent in Oct., 2013 and .1 percent the following month. While the percentage may seem small, this represents tens of billions of dollars....
Are You Missing Clients Online?
Computers, smartphones, tablets, and iPads have redefined consumerism. The way Americans shop has rapidly changed with the development of new technology. According to the U.S. Census Bureau, e-commerce sales were up more than 14 percent in 2013. People are using the...
New Start-Up UberConference May Change How We All Do Conference Call
Article written by Michael Bastos. For those who haven’t heard yet, UberConference is a new service that works both on Android and iOS and allows you to do quality conferencing with the simplicity of making regular phone calls. Besides introducing nifty features like...