AWS Support is available for the AWS GovCloud (US) Regions. As an AWS GovCloud (US) customer, you can access the AWS Support engineers 24 hours a day by phone, email, and chat. In cases where U.S. citizens are needed, AWS can route cases to U.S. citizen support engineers. Customers can also choose to use general support resources for basic support cases that do not contain sensitive (that is, export controlled) data.… Read more

For increased security, we recommend that you configure multi-factor authentication (MFA) to help protect your AWS GovCloud (US) resources. MFA adds extra security because it requires IAM users to enter a unique authentication code from an approved authentication device when they access AWS websites or services. AWS GovCloud (US) offers security token-based MFA.… Read more

The AWS Management Console for the AWS GovCloud (US) Region provides an easy-to-use graphical interface to manage your AWS resources, similar to the AWS Management Console for the standard regions. In the AWS GovCloud (US) Region, you must create an IAM user and use this username and password to sign in to the console.… Read more

If you are serving as a Solution Provider and reselling in AWS GovCloud (US), you must create an IAM user to sign in to the AWS Management Console for the AWS GovCloud (US) Region. If you received your account credentials through a Solution Provider, please contact your Solution Provider to sign up. To create your first administrative IAM user Download and run the AWS GovCloud (US) console onboard tool.Type… Read more