by ray | May 6, 2015 | Cloud Tools, Google, Google Workspace
Customer relationship management (CRM) is one of the secret weapons that growing companies use to manage their internal communications, communicate with employees and overall run their business more effectively. I recently spoke with Bob Greenlees, director of...
by ray | May 6, 2015 | Cloud Tools, Google, Google Workspace
Competition among customer support software providers is thriving, and in case you missed the reminder, Zendesk’s official IPO filing hit the internet on April 10th, disclosing plans to raise up to $150 million to aggressively grow their market share. As if that...
by ray | May 5, 2015 | Google, Google Workspace
Rackspace Hosting will begin providing full-service support to customers that need help with Google Apps for Work, a suite of business-oriented online communication and collaboration tools. Rackspace customers will now be able to call on the company to provide its...
by ray | Apr 27, 2015 | Cloud Tools, Google, Google Workspace
Customer relationship management (CRM) software is a confusing space. On the one hand, there’s been explosive growth of powerful cloud-based CRMs, especially for small businesses. That’s awesome. On the other hand, most CRMs you see are crap: they’re either overly...
by ray | Apr 22, 2015 | Google, Google Workspace
Google Drive allows you to store and access your files anywhere—on the web, on your hard drive, or on the go. We’re now making it easier to store and organize your photos and videos in Google Drive as well. Moving forward, people using Google+ Photos will see their...
by ray | Apr 21, 2015 | Google, Google Workspace
Enerjet (a charter airline service with 100 employees based in Calgary, Alberta) maintains a reliable flight schedule, consistently delivers top customer service and meets all safety regulations. Doing so requires consistent collaboration of all personnel, including...
