Article written by Steven J. Vaughan-Nichols. Google just got serious—really serious—about taking on Microsoft Office, and Office 365 in particular. In a blog posting on March 10th Prajesh Parekh, a Google marketing lead, wrote “we’re offering a $15 referral...
Introducing the Google Apps Referral Program: Share a Better Way of Working with Customers, Friends and Networks When we discover something amazing – whether it’s a new local coffee shop or a tool that improves the way we work – we want to share it with people we know...
Article written by Conner Forrest. Google Apps is gaining traction in the workplace, and here are several add-ons to help you make the most of your deployment. For Google Apps administrators and users, the move away from legacy systems can be challenging. Google Apps...
Article written by Stephanie Zou. Did you know that customers who reach out to your support team are usually just a small percentage of your entire customer base? And when they do reach out, 95 percent of those customers have an average of only one ticket in your...
Article written by Michael Bastos. For those who haven’t heard yet, UberConference is a new service that works both on Android and iOS and allows you to do quality conferencing with the simplicity of making regular phone calls. Besides introducing nifty features like...
More than half a year has passed since Gmail announced the new tabbed inbox. My initial research hinted that open rates took a hit, but at that point I was just looking at a few weeks’ worth of opens. Now that things have settled down, we can look at months’ worth of...
