by ray | May 11, 2015 | Cloud Tools, Google, Google Workspace
A review of Desk.com which was launched as a Salesforce.com property at the end of January to boost mobile and social customer service in the cloud. Desk.com is based on Assistly, a product that Salesforce.com purchased for a reported $80 million back in September of...
by ray | May 6, 2015 | Cloud Tools, Google, Google Workspace
Customer relationship management (CRM) is one of the secret weapons that growing companies use to manage their internal communications, communicate with employees and overall run their business more effectively. I recently spoke with Bob Greenlees, director of...
by ray | May 6, 2015 | Security
The technology world is looking at ways to make everything more efficient. The question is, will this be good for the many, or the mighty few? Earlier this month, General Electric announced it was selling GE Capital, its financial arm. With less fanfare, G.E. also...
by ray | May 6, 2015 | Cloud Tools, Google, Google Workspace
Competition among customer support software providers is thriving, and in case you missed the reminder, Zendesk’s official IPO filing hit the internet on April 10th, disclosing plans to raise up to $150 million to aggressively grow their market share. As if that...
by ray | May 5, 2015 | Cloud Tools, Wordpress
April 29th is a very special day for us. It’s the day on which, two years ago, Ghost launched on Kickstarter and went on to raise $300,000. It’s the reason we’re here today! To celebrate, we’ve got an enormous post in store for you, sharing exactly how we spent the...
by ray | Apr 27, 2015 | Security
Listen: as cloud computing consultants, we drink the cloud computing koolaid. We’ve implemented cloud-based software for businesses of all sizes, across just about every industry. We’ve seen it revolutionize how businesses work. We’ve also seen security become a very...
