Two-factor authentication for agents

We’re excited to announce the availability of two-factor authentication (2FA) for Zendesk sign-in. It’s available to customers in all plans because we believe 2FA is an important security feature. Two-factor authentication is a crucial tool for securing admin and...

5 Ways to Safely Store Info on the Cloud

Cloud computing has many advantages. From having access to your business and personal files at any time to using the cloud to backup your crucial data, the cloud also allows business owners to streamline projects and cut costs on computer software. But as CIO notes,...

5 facts that explain cyber warfare

America has spent decades and trillions of dollars building up the greatest military force the world has ever seen. But the biggest threat to national security these days comes from not from aircraft carriers or infantry divisions, but a computer with a simple...

Major Mac flaw spills your passwords

A crucial flaw found in Macs allows a malicious app to snatch the passwords from your Keychain — or even directly from other apps. Indiana University computer science professor XiaoFeng Wang and his team of researchers found several ways a bad app could...