A Desk.com Review (It is Awesome)

A review of Desk.com which was launched as a Salesforce.com property at the end of January to boost mobile and social customer service in the cloud. Desk.com is based on Assistly, a product that Salesforce.com purchased for a reported $80 million back in September of...

Your Top 5 Questions About The New gTLD Domain Extensions, Answered

Do you know what new gTLDs are? That’s the question I posed to a room filled with marketers and SEO experts at a recent SMX event. Only three of around 40 people in the room raised their hands. Although the Internet Corporation for Assigned Names and Numbers (ICANN)...