Is Amazon AWS Really HIPAA Compliant Today?

Amazon released a whitepaper called ‘Creating HIPAA-compliant Medical Data Applications with AWS’.  There is plenty to comment on, but for now I want to draw attention to some security concerns I have around AWS and thus its current readiness to handle data that falls...

Is mobile driving cloud or is cloud driving mobile?

At this year’s Mobile World Congress  (MWC), a mega event once dedicated solely to mobile and mobile tech, I found myself amazed at the many technological elements beyond mobile displayed there. Making an impact were the Internet of Things (IoT), augmented reality,...

Closing out the year with 4 great new integrations

Article by Eric Shen   This has been a great year for Zendesk integrations! We figured we’d keep it light on the heels of all the monkey business that’s been going on with SurveyMonkey and MailChimp. Here are a few unique tools to close out 2013. Yotpo Yotpo is a plug...